Tiers and Treats Cakery, LLC

Privacy Policy

Effective Date: January 1, 2026

Tiers and Treats Cakery, LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, register for events, or interact with our services.

By using our services, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of personal information:

  • Personal Information

    • Name

    • Email address

    • Phone number

    • Billing and delivery address

    • Payment information

    • Order details and preferences

    • Event registrations

    • Custom design requests

    Technical Information

    • IP address

    • Browser type

    • Device information

    • Pages visited

    • Date and time of visits

    Marketing Information

    • Newsletter sign-ups

    • Promotional preferences

    • Survey responses

This information may include:

  • Full name

  • Email address

  • Phone number

  • Billing and payment information

  • Delivery or pickup details

  • Event preferences

  • Marketing communication preferences

How We Collect Information

We use your information to:

  • We collect personal information that you voluntarily provide when you:

    • Subscribe to our Sweet List newsletter
    • Register for a Cake n Sip class
    • Purchase treat boxes or other products
    • Complete a contact form
    • Enter a giveaway or promotion
    • Communicate with us via email, SMS, phone, or social media
    • Submit a host venue inquiry form

    This information may include:

    • Full name
    • Email address
    • Phone number
    • Billing and payment information
    • Delivery or pickup details
    • Event preferences
    • Marketing communication preferences

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Schedule and manage Cake n Sip classes and events

  • Communicate about your orders and bookings

  • Send confirmations, reminders, and updates

  • Provide customer support

  • Improve our services and website

  • Send marketing communications (with your consent)

  • Comply with legal requirements

How We Share Your Information

SMS Privacy & Disclosure


By providing your phone number, you agree to receive text messages from Tiers & Treats Cakery. Message and data rates may apply. Message frequency varies.

Mobile Information Sharing: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell your personal information.

We may share information only with:

  • Payment processors

  • Booking and scheduling platforms

  • Email and CRM systems

  • Website hosting providers

  • Legal authorities (when required by law)

All third-party partners are required to protect your information.

Payment Information

We use secure third-party payment processors. We do not store your full credit card or banking information on our servers.

Payment information is handled according to industry security standards.

Cookies and Tracking Technologies

All third-party partners are required to protect your information.We may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic

  • Personalize user experience

You may disable cookies through your browser settings.

Marketing Communications

If you opt in, we may send promotional emails or text messages.

You may unsubscribe at any time by:

  • Clicking “unsubscribe” in emails

  • Replying “STOP” to text messages

  • Contacting us directly

Opting out will not affect transactional messages related to your orders.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information.

However, no system is 100% secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal information

  • Request corrections

  • Request deletion

  • Withdraw consent

  • Opt out of marketing

To exercise these rights, contact us using the information below.

Children’s Privacy

Our services are not intended for children under 13.

We do not knowingly collect personal information from children. If we become aware of such data, we will delete it promptly.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Updates will be posted on this page with a revised effective date.

Continued use of our services constitutes acceptance of changes.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Tiers and Treats Cakery, LLC